What We Do (and why we do it)

We’ve been in the business of sexual health since 2015 with our first telehealth platform – Stigma Health – breaking down the barriers to STI testing and offering tests online access to STI tests. In our humble opinion, being able to access an STI test online is a game-changer for a lot of people… 90,000 and counting!  

We’re passionate about smashing stigmas in healthcare and supporting all communities in Australia to get the medical care they deserve. When we heard about PrEP, we knew we had to get involved.  

PrEP has radically changed the way at-risk people can protect themselves against HIV. It is so important and so relevant, we started PrEP Health to give online and affordable access to PrEP medication. In Australia and around the world, it’s often people in high-risk communities who aren’t able to get medical care due to judgment and prejudice. We’re here for YOU.  

We think PrEP is great. We think your choice to use it is even greater. Our mission is to halt the spread of STI’s and we’re all part of the solution. We love being part of your healthcare journey. 

How we do it  

We know most people aren’t keen on visiting the GP to discuss the intimate details of their lifestyles and sex lives. This is why we’re offering PrEP online, so it’s as easy as it can be. You can get PrEP without the usual rigomorale of: needing a trip to the doctor, follow up visits for test results and finally after all of that time and divulging – you finally get your hands on PrEP. With us, it’s simple and hassle-free. 

We help you skip the trip to the GP:

  1. We give you the pathology referrals you need to get the required tests to qualify for PrEP.
  2. You get your results straight to your phone. 
  3. If you get the all-clear, then we prescribe you PrEP.
  4. You can even choose to get it sent straight to your home so you don’t even have to visit the pharmacy.

Our online Doctors are discreet and experienced in sexual health. You won’t have any face-to-face conversations, and you’ll know you’re in the hands of non-judgmental, caring medical professionals who support your choice to access the vital medication you need.  

Okay, ready? Let’s do this. You’re in safe hands.

About PrEP Health

PrEP Health is operated by Hyphen Health Pty Ltd (ABN 77 646 122 910), one of Australia’s largest digital-first sexual health providers. We provide telehealth-based HIV pre-exposure prophylaxis (PrEP) prescribing, STI screening, and ongoing sexual healthcare to patients across Australia.

Our mission is to remove barriers to sexual health services – including stigma, inconvenience, and geographic isolation – by making PrEP and STI testing accessible, affordable, and private through our secure online platform.
PrEP Health is part of the Hyphen Health group of services, which also includes Stigma Health, Hey Fella, and Roidsafe.

Our Clinical Team

Our clinical protocols and medical content are developed and overseen by our Chief Medical Officer, Dr Cris Quitral (MBBS, BSc), and our team of AHPRA-registered Australian medical practitioners. Our nursing team, led by Louis Sayer (Nurse Manager), provides frontline patient care including result communication, follow-up, and clinical triage.

All PrEP Health clinicians maintain ongoing continuing professional development in sexual health, including ASHM-approved training.

Certifications & Affiliates

  • LegitScript Certified – meeting the highest global standards for online healthcare safety and transparency
  • Clinical practice aligned with ASHM PrEP Guidelines (2025) and Australian STI Management Guidelines
  • Pathology via accredited NATA laboratories (Sonic Healthcare, 4Cyte Pathology, Healius)
  • Pharmacy services via HealthSmart Pharmacy (PrepACCESSNow partner)

Contact

Clinical Accuracy & Attribution

All medical content on this site is authored by registered Australian medical practitioners. Content is reviewed and aligned with the Australian STI Management Guidelines for Use in Primary Care as managed by the Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine (ASHM).
Last clinically reviewed: February 2026 by Dr Cris Quitral, Chief Medical Officer.

References
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